EU – Commission launches guide to consumers’ "digital rights": “(RAPDI) The European Commission has launched the eYouGuide, a new online tool giving practical advice on the ‘digital rights’ consumers have under EU law. This guide,…
Government will clarify consumer law to encourage e-commerce: “The Government plans to clarify and simplify consumers’ rights in a bid to encourage online shoppers to make more use of them. It will publish a plan…
Football giant changes season ticket terms after consumer protection protest: “Manchester United has amended the terms of its season tickets after the Office of Fair Trading (OFT) took action under consumer protection legislation. The OFT…
Under-caution spam faxer fined over £6,000: “ Debt firm fax up A man who sent hundreds of spam faxes while under caution from privacy regulator the Information Commissioner’s Office (ICO) faces more than £6,000 in…
Unfair terms law can protect consumers for existing and future contracts, says Court of Appeal: “Consumer protection body the Office of Fair Trading (OFT) is allowed to use laws on unfair contracts to take action…
Internet auction fraudster jailed: “A man who conned eBay customers of £23,500 worth of goods they did not receive is jailed for two years.” (Via BBC News.)
Encouraging European e-commerce: “Posted by Simon Hampton, Director of European Public Policy and Government Relations Europe benefits from a single currency and a single market, yet few Europeans use the Internet to shop for deals…
EU – Barriers to E-commerce: “(RAPID) A new report on Barriers to E-commerce, presented by EU Consumer Commissioner Meglena Kuneva, shows that online shopping is increasingly popular in the EU, but warns that barriers to…
OFT pursues first criminal action under Unfair Trading Regulations: “New criminal investigation powers granted to the Office of Fair Trading (OFT) by consumer protection laws have been used for the first time. The OFT has…
E-tailers can’t reclaim value of use of returned goods, says ECJ advisor: “Online retailers cannot reclaim some of the purchase price of goods even if they are returned after a long time and have given…