EU – 60% of cross border internet shopping orders are refused, says new study: “(RAPID) There are widespread problems with refusals of orders for EU consumers trying to purchase goods online in another Member state,…
EU – More action needed to fight spammers and protect online privacy, says Commission: (RAPID) The European Commission has repeated its call for EU countries to do more to tackle online privacy threats to the…
Proposed age law for online retail faces Parliamentary scrutiny: “A proposal that will force online retailers to take extra steps to ensure that young people cannot buy or access inappropriate goods or material will move…
UK should do more on spam and spyware, says EU report: “The UK is not doing enough to deter spammers and combat the use of malicious computer code to damage users’ computers, according to a…
Big differences in big banks’ security – Which? Computing magazine – Press – About Which? 27 August 2009 Some of Britain’s biggest banks appear to be leaving their customers’ online accounts vulnerable to fraud because…
Guide to EU small claims procedure for cross-border disputes below €2,000: “A consumer protection group has published a guide to taking legal action against anybody in the European Union for a fixed cost and without…
ECJ says online retailers can almost never charge for use made of returned goods: “Online retailers can only charge a consumer for the use they made of a product which they then returned if it…
Over half of Europe’s electronics retail sites break the law, says Commission: “An investigation of hundreds of European websites selling electronics has found that 55% of them appear to break consumer protection laws. Those sites…
eBay not liable for L’Oreal fakes sold in UK: “Ebay won another important legal victory this morning when the High Court ruled the internet auction group is not legally accountable for the sale of counterfeit…
Retailers want to retain consumers’ right to reject faulty goods, say law commissions: “Businesses as well as consumers have backed the UK Government’s attempts to retain shoppers’ right to return faulty goods for an immediate…