Site glitches blamed for abandoned shopping carts on the web: “Almost nine out of ten people who try to buy online run into problems, a survey has found. The research found that those problems can seriously affect businesses, as 41% of customers would abandon transactions if they came across a problem.”
(Via OUT-LAW News.)
E-commerce laws to be rewritten by European Commission: “A new set of consumer contract laws to harmonise the rules that govern online selling across the EU will be proposed this autumn by the European Commission. The EU’s consumer chief also promised fresh guidance on viral adverts and profiling technology.”
(Via OUT-LAW News.)