Marks & Spencer demand 7-year-old boy’s permission to deal with mother’s complaint

UK – Marks & Spencer demand 7-year-old boy’s permission to deal with mother’s complaint: “(Daily Telegraph)
A mother who complained to shop staff that her seven-year-old son’s Superman playsuit was faulty was told data protection laws meant they could only deal with him. Staff at Marks & Spencer insisted that Jacob Hunter-Lamb give consent for his mother to act on his behalf before they would resolve the problem. The problems arose after Jacob was given the costume as a birthday present, bought online, only for him to realise it had come without Superman’s yellow belt.”

(Via QuickLinks Update.)

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